Terms & Conditions
Please read these terms carefully before using the Elaraa Luxes website or placing an order.
1. Website Usage
By accessing this website, users agree to use it only for lawful purposes. You must not misuse the website by introducing harmful software, attempting unauthorized access, copying content without permission, or engaging in activities that may disrupt website functionality. All content including images, branding, and jewellery designs displayed on this website remains the intellectual property of Elaraa Luxes.
2. Product Information & Accuracy
Elaraa Luxes makes every effort to display jewellery products accurately, including descriptions, specifications, and images. However, slight variations in color, texture, or appearance may occur due to lighting, photography, or screen settings. As our products are imitation jewellery, minor finishing differences may naturally exist and should not be considered defects.
3. Pricing & Payments
All prices listed on the website are in Indian Rupees (INR) and are subject to change without prior notice. Payments must be completed through approved payment methods available on the website. Elaraa Luxes reserves the right to cancel or refuse any order in case of pricing errors, payment issues, or suspected fraudulent activity.
4. Order Acceptance & Cancellation
Once an order is placed, customers will receive an order confirmation notification. Elaraa Luxes reserves the right to cancel orders due to stock unavailability, incorrect information, payment verification issues, or unforeseen circumstances. Customers may request cancellation before order dispatch by contacting our support team.
5. Shipping & Delivery
Delivery timelines provided on the website are estimated and may vary based on location, courier service, or external conditions. Elaraa Luxes is not responsible for delays caused by logistics partners, natural events, or circumstances beyond our control. Customers must ensure accurate delivery details while placing orders.
6. Returns, Exchanges & Refunds
Due to hygiene and product nature, imitation jewellery may be eligible for return or exchange only under specific conditions such as damaged or incorrect items received. Products must be unused, in original packaging, and reported within the specified timeframe mentioned in our Return Policy. Refund approvals remain at the discretion of Elaraa Luxes after inspection.
7. Intellectual Property Rights
All logos, product images, designs, text content, branding elements, graphics, and website materials are protected intellectual property of Elaraa Luxes. Unauthorized copying, reproduction, or commercial use without written permission is strictly prohibited.
8. User Accounts & Information
Users are responsible for maintaining confidentiality of login credentials and account activities. Any misuse, unauthorized access, or incorrect information provided by users may result in account suspension or order cancellation.
9. Limitation of Liability
Elaraa Luxes shall not be held liable for indirect, incidental, or consequential damages arising from the use or inability to use our website or products. Customers agree that product usage and purchasing decisions are made at their own discretion.
10. Privacy Protection
All personal information collected through the website is governed by our Privacy Policy. By using our website, customers agree to the collection and use of information as described in our Privacy Policy.
11. Changes to Terms
Elaraa Luxes reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Continued use of the website after updates indicates acceptance of revised terms.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising shall fall under the jurisdiction of courts located in Jamnagar, Gujarat.
13. Contact Information
Elaraa Luxes
Phone: +91 92134 73062
Email: elaraaluxes@gmail.com
Address: Simandhar Sky, 13th Floor, Flat No. 1401, Valkeshwari Nagri, Phase 8, Jamnagar – 361008, Gujarat, India